Frequently Asked Questions (FAQs)

About Health History 

About Health History:

What is Health History? 

The Health History form is a virtual form that replaces the old "clipboard" and set of paper forms during the time of the patients check-in process. The form is powered by SMART on FHIR and is auto-populated with the patients Electronic Health Record (EHR) medical information. Patients can connect their form to additional resources such as Medicare claims to allow for a more comprehensive list of Health History items to be filled in such as Medications and Diagnoses.

 

How do I use Health History?

The form is sent from the provider to the patient prior to their visit. Once you receive your Health History form invite, you may go to the patient guide to follow the step-by-step instructions here:  

What is SMART on FHIR?  

Fast Healthcare Interoperability Resources (FHIR) is a standard describing data formats and elements and an application programming interface for exchanging electronic health records. The standard
was created by the Health Level Seven International health-care standards organization.

Forms

Forms:

Can patients under 18 complete a Health History form? 

Yes, patients under the age of 18 may login to their MyChart portal and access the Health History form. Patients under the age of 12 will not have questionnaires to complete such as male/female health, mental health, social determinants of health, health habits. 

Login

LOGIN: 

How do I know the link provided is secure?

The “S” in https stands for secure. Click the lock icon in the URL, then select connection is secure – there you will see the certificate of validation.

What if patient uses spouse’s login instead of their own?

The user enters specific credentials for the respective mychart account. If the user logins in with their spouses' credentials, they will be taken to their spouses Health History form. They will need to logout and log back in (using the same invite link provided by their provider) with their specific MyChart user credentials.

 

How do I login again after I logout and close the browser?

Your health history link is specific to your healthcare providers practice, they will send you the link prior to each of your office visits to ensure all data is up-to-date for your appointments. You may also save the link they have sent you.

How do I know I am accessing the right patient? 

For patients completing the Health History form: The patient you access is the patient you login to with your MyChart credentials. We do not match any data except for Medicare Blue Button and demographics are checked (last name, DOB, and gender). 

For providers accessing the Health History form: The EHR patient chart that you are in when you click the Health History button, is the patient you will access. 

Can patients reset their password and username? 

Health History does not store any credentials. The username and password resets should be handled by vendor you are logging in to such as Epic MyChart or Medicare Blue Button. 

Technical

Technical:

How is Health History on FHIR linked to provider-facing Epic application?

Patient data is downloaded from the Epic FHIR server after the patient enters their Epic MyChart credentials into the health history application using OAuth technology.  The FHIR patient identifier is linked to the patient profile in the health history database.

How is patient and provider utilization tracked for Epic Health History installation? 

We have a built-in logging so we can have an audit trail of patients and access of health records. 

What is OAuth?

OAuth is an open-standard authorization protocol or framework that provides applications the ability for “secure designated access.”

What data can patient change?

The patient can add data in certain areas and edit and remove only data they entered such as: Past and current symptoms, Covid-19 vaccine and treatment, allergies, Medications, and Diagnosis.

What data points can be added to the EHR from Health History on FHIR? 

Medications and Diagnoses that come from claims (Medicare Blue Button) 

* This feature will be available in 2023

What is the available data sources timeline for Medicare Advantage and Medicaid? 

We will commence these data sources in 2023

What is the SMART on FHIR